For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.


How much is shipping?

All US shipping is free for orders over $100.  Orders under $125 ship for $6 via USPS or $10 via UPS Ground.  We will advise if shipping price changes based on delivery choice.  We happily ship to all countries! International shipping varies by country.  All orders ship from my studio in Florida.


How soon will my order ship?

We make an effort to keep many items in stock, and those items, ship within 3 business days.  Special orders will take longer and will be discussed prior to shipping commitment.


How will my order ship?

Most US orders are shipped via USPS Priority Mail.  International orders ship via the postal service.


What is the return policy?

If dissatisfied or any issues or concerns, please contact me at : info@xotiqsales.com


What forms of payment do you accept?

We gladly accept Visa, MasterCard, PayPal and Cashapp..


How secure is this store?

This store uses PayPal payments.  PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.